Frequently Asked Questions

You can access your paid content by logging into your account by clicking on the SUBSCRIBER LOGIN at the top of any page.  

Please ensure you have provided us with your correct and full contact information. Sometimes print subscribers forget to give us apartment or floor/suite numbers, which can delay mail delivery.

For our email subscribers, ensure our content isn't landing in your spam folder. If you still aren't getting our emails, let us know so we can do a trace to determine a potential reason. 

Remember: You can always access your content through the subscriber services portal that's accessible at the top of every page on this site. 

Your user ID for the subscriber portal is your email address. When we created your account, we assigned a temporary password you must change. (We cannot look up passwords because they are hashed out.) 

To change your password, click the FORGOT PASSWORD link and enter your email address. Then click on the RESET PASSWORD button. You should get an email with a link to reset your password within a moment or two, but please note this can sometimes take up to a day. Also, note that sometimes the password reset email lands in spam.

If you are in a hurry to change your password or, for whatever reason, didn't receive the password reset email, contact us via email for a temporary password which you can change once you're logged into your account.

We make every effort to help our subscribers with any technical issues they encounter. However, when it comes to specific computer problems they might be experiencing on their end, such as printer issues, PDF viewing, ensuring our email communications don't land in spam, etc., we cannot provide this level of technical support. We will, however, try to find a workaround with you, but we cannot advise how to change computer settings to perform a specific task as it may relate to our newsletter.

 Please sign in to your Subscriber portal account by clicking on the SUBSCRIBER LOGIN link at this page's top. Once signed in, you can see what you are subscribed to and when your subscription is due to expire. You will also have access to all the current issues on your subscription. This system also generates a reminder roughly four weeks before your subscription is due to expire.   

Send us an email at admin@insidefootball.com and we will take care of that for you.

We understand that some folks like to resolve issues over the phone (we are one of them). We recommend e-mail as the primary form of communication because we can quickly reply where ever we happen to be. If you still wish to call us, our number is 732-743-5694. Kindly identify yourself when prompted so that we can pull up your account. And if you get our voicemail, leave us a detailed message. We usually return calls the same day or, at the latest, one business day.